At Black Crown Jewelry, your satisfaction is our priority. We gladly accept returns of unworn, undamaged items in their original packaging within 14 days of delivery, offering an exchange or store credit. Each piece is handled with the utmost care, so custom and personalized designs are final sale. To ensure a seamless experience, please contact our team prior to sending your item back so we may provide tailored return instructions.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

At Black Crown Jewelry, we believe anticipation is part of the experience. Shipping times are always noted on each product page for your convenience. Ready-to-ship pieces are dispatched promptly, while custom and made-to-order creations require additional time for our artisans to craft them to perfection before they begin their journey to you. We invite you to review the shipping details provided with each piece to ensure the most accurate delivery expectations. Make sure to sign up for email or SMS alerts for most up to date tracking info.

Why not — we now offer free standard shipping on all orders! Shipping details are always highlighted on product pages or shared through our newsletter.

✨At Black Crown Jewelry, we also provide special promotions and exclusive offers throughout the year so more savings Make sure to sign up so you don’t miss out on exclusive savings, giveaways, and early access to our most coveted products.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website. SMS updates may also be available as well.

To ensure the perfect fit, we provide detailed sizing and length information on each product page. For chains, bracelets, and rings, our size guides offer step-by-step instructions to measure accurately at home. If you’re unsure, our team is happy to assist you with personalized recommendations before you place your order. For custom or made-to-order pieces, we confirm all measurements with you during the design process to guarantee your selection fits beautifully.